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Company: Burlington Holdings, Inc. (Burlington Coat Factory)

Burlington Coat Factory is a national off-price retailer of high quality branded apparel with retail stores in 44 states and Puerto Rico. The company is a leader in the rapidly expanding off-price retail channel. Burlington Coat Factory sells its products through what it calls its Every Day Low Price (“EDLP”) business model, which offers products at prices as much as 60-70% off department and specialty store regular prices.

Burlington Coat Factory’s product lines include better and moderate, fashionable branded product in women’s ready-to-wear apparel, menswear, youth apparel, baby products, footwear, accessories, home goods and coats. The company’s average store layout is approximately 80,000 square feet. That is double to triple the size of its largest competitors’stores.

In 2012, Burlington Coat Factory employed over 27,000 people and generated approximately $4.1 billion.

Year Founded: 1924 Number of Locations: 489

Trade Names (# of locations)

Burlington Coat Factory Warehouse (471) ; MJM Shoes (15) ; Cohoes Fashions (2) ; Super Baby Depot (1)

Early Years and Growth

In 1924, the original Burlington Coat Factory made ladies outerwear and opened in Burlington, New Jersey.

In 1972, husband and wife team Monroe and Henrietta Milstein created the modern incarnation of Burlington Coat Factory when they bought an apparel manufacturing facility in Burlington, New Jersey and began selling coats and outerwear.

In 1981, Burlington Coat Factory settled a trademark battle with fabric maker Burlington Industries. Under terms of the agreement Burlington Coat Factory agreed to say in all its advertising that the two companies are not affiliated.

In 2001, during the September 11 terrorist attacks, one of Burlington Coat Factories Park Place facilities was damaged by one of the aircraft that hit the World Trade Center in New York.

In 2009, Burlington Coat Factory dropped the "not affiliated" with Burlington Industries disclaimer from its TV commercials and all its logos.

In 2006, Bain Capital bought Burlington Coat Factory and took control of its strategic direction. One of Bain’s first initiatives was to begin offering cash and credit card refunds. Before this, customers could only get store credit for returned merchandise.

In 2011, Burlington Coat Factory opened 20 new stores.

On June 27, 2013, Burlington Coat Factory filed its S-1 registration statement with the SEC for an initial public offering.

In 2013, Burlington Coat Factory announced plans to open 25 new stores per year, with no stated end to that growth plan.


Headquarter City: Burlington Township, New Jersey

Targeted Consumer

Burlington Coat Factory’s target consumers are brand-conscious fashion enthusiast women, aged 25-49, with an average annual household income of $25,000-$75,000.

Work Environment

Reviews on Glassdoor.com

The 297 reviews on Glassdoor.com show the company gets an overall 2.6 out of 5 stars and 33% of employees recommend the company to a friend. Of all the categories rated, work/life balance received the most stars, at 2.8 out of 5.

Approximately 48% of reviewers approve of the company's CEO.

According to reviews, the company has several jobs that pay better than the industry average, including:

Store Manager: $79K

Assistant Store Manager: $54K

Sales Associate-Hourly: $10/hour

In addition to competitive pay, the company offers its employees a 401(k) profit sharing plan.

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