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Company: 7-Eleven

7-Eleven is the largest convenience store operator, franchisor and licensor in the world. The company employs about 20,000 employees. If you add franchisees, the total number of employees totals more than 200,000.

Year Founded: 1927 Number of Locations: Approximately 7,600 stores in the U.S. Over 48,000 locations in 16 countries.

Trade Names (# of locations)

7-Eleven (Approximately 7,600 stores in the U.S. Over 48,000 locations in 16 countries.)

Early Years and Growth

7-Eleven's was started by an entrepreneurial Southland Ice Company employee named “Uncle Johnny” Jefferson Green who started selling milk, bread and eggs in Dallas, Texas in 1927. Green stayed open on Sundays and in the evening and quickly capitalized on the business he gained because other stores were closed during these times.

One of the founders of The Southland Corporation, Joe C. Thompson, Jr., saw the potential in Green's idea and quickly started offering the same product line at Southland's 21 retail ice docks.

Within 10 years, there were 60 Southland-owned retail ice docks offering convenience products to consumers.

In the early years, stores were branded "Tote'm" stores because customers would take their purchases and "tote 'em" away. In 1946, the company changed the name to 7-Eleven because of the stores' new, extended hours, 7 a.m. to 11 p.m., seven days a week.

Stores started staying open 24 hours, seven days a week in 1963, and by 1970 the company had over 3,500 stores across the U.S. During the 1970s self-service gas pumps were added to stores and international expansion grew.

The company had financial difficulties in the 1980s, causing it to sell its ice division and declare bankruptcy. The company's largest franchisee, a Japanese company called Ito-Yokado, brought the company out of bankruptcy and took it over in 1991.

Headquarters

U. S. Headquarters
Headquarter City: Dallas, Texas

Worldwide Headquarters
Headquarter City: Tokyo, Japan

Targeted Consumer

7-Eleven caters to customers who want convenience in both location and the speed of their checkout. The company has added convenience prepared foods over the years to appeal to customers who need to eat on the go. Most 7-Eleven customers buy from stores less than 10 miles from their home.

Work Environment

Reviews on Glassdoor.com

Total Reviews: 200

Positive:26%

Neutral: 48%

Negative:26%

According to reviews, the company has several jobs that pay better than the industry average, including:

Store Manager ($125K)

District Manager ($127K)

Corporate Manager ($105K).

7-Eleven has garnered many awards and accolades including:

No. 3 on Fast Company's "World's Top 10 Most Innovative Companies in Retail" for 2013
Recognized by Retail Information Systems News (RIS) as an original retailing pioneer in "10 Retailers That Shook the World Part 2" published in February 2012
Hispanic Corporate Top 100 Companies that provide the most opportunities to Hispanics.
Selected by three diversity publications as a company offering the best career and franchisee opportunities
Named one of the "Top 100 Military-Friendly Franchises" for 2012 by G.I. Jobs magazine.

The company's CEO, Joe DePinto, was featured in an episode of the television show Undercover Boss in 2010. This led to lots of press for the company, most of which was good, although some was bad. DePinto said that as a result of going on the show, the company created programs to identify people for advancement, as well as those who need extra training.

Average Rating for this Company:

Rated: 54321 (5.0/5), based on 1 review.

Ratings for this Company:

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