From January 2014

Menswear Fall 2014 Trend Report

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The Menswear Fall 2014 Shows presented in London, Milan and Paris the second and third weeks of January, 2014 are what fashionistas live for. Gone are the days of the single uniform for Men. The man in the grey flannel suit? That concept seems like a million years ago. Men now have the luxury that women have always had…the indulgence...

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Up-Trending with Downton Abbey Fashion

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When 10.2 million dedicated fans tune into a single TV show, that’s a trend your retail Fashion Trend Analyst takes note of. On Sunday evening, January 5, 2014, a record number of viewers sat back, (presumably with a nice cuppa tea), to watch the premiere episode of season four of Downton Abbey. These numbers have broken all previous records, surpassing season...

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Why a Commitment to Fair Trade is Good for Business

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We hear everyone mention Fair Trade; our vendors, our buyers, our customers. But what does is actually mean and how can it be beneficial for a major retailer to support an effort to buy Fair Trade products? First, it’s not a basic few sentences that will define Fair Trade. In a most simplistic explanation, Fair Trade is dedicated...

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Why Lousy Customer Service Costs Millions Every Year

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Technological advances in retailing—the systems, software, data collection—are changing at such an exponential rate and peoples’ senses are forced to adapt to so much at once, that the only one thing that remains constant is customer service. In a 2011 report done by Right Now Technologies, 89% (or nine out of every 10 customers) stopped doing business with...

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Growing Number of In-store Clinics Could Signal Sales Opportunity

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The number of retail health clinics is expected to more than double by 2015. With millions of Americans acquiring health care under the Affordable Care Act (ACA), annual growth of these clinics is expected to rise by 25% to 30% a year, reaching well over 2,800 in the next year (from 1,400 in 2012). Primary care providers will have the ability to ease their workload from...

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Retailers Should Take a Cue from Target’s Nightmare

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There doesn’t seem to be any light at the end of the tunnel for Target’s woes. After hackers stole credit and debit card records of 40 million Target customers, the retailer gave assurances to their alarmed customers that accompanying PIN numbers hadn’t been breached. This proved to be premature, as a spokesperson for Target backtracked...

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One Small Step at a Time

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Whether we’re small retail business owners, store managers, or multi-unit field managers, we always seem to be under pressure to handle multiple things all at the same time. Sometimes more than any human being is capable of. It’s called multitasking. I won’t argue that being good at this can be very helpful, and often,...

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Being a Thief!

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I admit it. I am a thief. You should be, too! No, we shouldn’t steal money or merchandise, or copyrighted material. That’s against the law. However, processes (what to do and how to do it) are fair game. I learned this many years ago from a gentleman named Sam Walton. Yes, the same one we all...

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Retail Store Openings & Closings December 2013

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The December store openings and closings numbers from Chain Store Guide shows a slower pace of activity this month, with a total of 62 store openings and 32 closures. Industry-wide that is 30 net openings. Viewing results from a geographic perspective, the South region had the most store openings, while the Atlantic was hit hardest with the most closings. The Northeast and Southeast...

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Retail Store Openings & Closings November 2013

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The November store openings and closings numbers from Chain Store Guide show lots of activity this month, with a total of 200 store openings and 91 closures. Industry-wide that is 108 net openings. Viewing results from a geographic perspective, the Atlantic region had the most store openings, while the Midwest was hit hardest with the most closings. The Midwest and Rocky Mountain had...

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